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contact
Posted: Tue Jun 02, 2015 4:32 pm
by silvernonce
Hi guys,
I can't reset my forums password for other account. Reset email never comes. I have also emailed you but had no reply so not sure if you are getting my emails.
Regards,
Re: contact
Posted: Tue Jun 02, 2015 4:34 pm
by Chris Sokolowski
I'm sorry about not seeing your email. I think I know the exact cause of the issue - the SMTP server that our forums use was deactivated. I will change the SMTP server and will let you know when it is ready.
Re: contact
Posted: Tue Jun 02, 2015 4:37 pm
by silvernonce
Great, thanks.
Re: contact
Posted: Tue Jun 02, 2015 4:39 pm
by silvernonce
Also having disconnection problems so would need a bit of help to troubleshoot. It's something with the pool as I can show you charts that indicate disconnections roughly every 12 hours, starting at 6am. My miners juts switch to backup pool at that times.
Re: contact
Posted: Fri Jun 05, 2015 10:35 am
by silvernonce
Chris Sokolowski wrote:I'm sorry about not seeing your email. I think I know the exact cause of the issue - the SMTP server that our forums use was deactivated. I will change the SMTP server and will let you know when it is ready.
Is that fixed now?
Cheers,
Re: contact
Posted: Fri Jun 05, 2015 11:57 pm
by Chris Sokolowski
I think I got it working now. I successfully received a password reset email on another account. Please try again and let me know if it works or not.