Hi guys,
I can't reset my forums password for other account. Reset email never comes. I have also emailed you but had no reply so not sure if you are getting my emails.
Regards,
contact
Forum rules
Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.
Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.
We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.
For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.
Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.
We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.
For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
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silvernonce
- Posts: 5
- Joined: Thu May 28, 2015 6:39 pm
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Chris Sokolowski
- Site Admin
- Posts: 945
- Joined: Wed Aug 27, 2014 12:47 pm
- Location: State College, PA
Re: contact
I'm sorry about not seeing your email. I think I know the exact cause of the issue - the SMTP server that our forums use was deactivated. I will change the SMTP server and will let you know when it is ready.
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silvernonce
- Posts: 5
- Joined: Thu May 28, 2015 6:39 pm
Re: contact
Great, thanks.
Last edited by silvernonce on Tue Jun 02, 2015 4:44 pm, edited 1 time in total.
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silvernonce
- Posts: 5
- Joined: Thu May 28, 2015 6:39 pm
Re: contact
Also having disconnection problems so would need a bit of help to troubleshoot. It's something with the pool as I can show you charts that indicate disconnections roughly every 12 hours, starting at 6am. My miners juts switch to backup pool at that times.
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silvernonce
- Posts: 5
- Joined: Thu May 28, 2015 6:39 pm
Re: contact
Chris Sokolowski wrote:I'm sorry about not seeing your email. I think I know the exact cause of the issue - the SMTP server that our forums use was deactivated. I will change the SMTP server and will let you know when it is ready.
Is that fixed now?
Cheers,
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Chris Sokolowski
- Site Admin
- Posts: 945
- Joined: Wed Aug 27, 2014 12:47 pm
- Location: State College, PA
Re: contact
I think I got it working now. I successfully received a password reset email on another account. Please try again and let me know if it works or not.