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No Payouts For Two Days

Posted: Wed Mar 25, 2015 12:03 pm
by JoeTheMiner
Hi,

I have noticed on both of my accounts (JoeTheMiner and MineCoins247) I have a majority of my coin balances that say they were earned and supposed to be payed out on 3/24/2015 and 3/25/2015 but they never have been payed out yet. Can you please look into this for me?

Thank you,
Joseph

Re: No Payouts For Two Days

Posted: Thu Mar 26, 2015 3:17 am
by loszhor
Did you hit the payout threshold? And do you have the option to ignore the payout Threshold checkboxed?

Re: No Payouts For Two Days

Posted: Thu Mar 26, 2015 4:17 am
by Chris Sokolowski
Hi Joe,

I looked at your accounts, and I do not see any coins on your accounts that were promised to be paid on March 24 and March 25 but we not paid. As stated in the Account Activity chart, you will receive a payout this morning for the dozens of coins you earned on March 24. If I am mistaken, can you give me an example of which coins were not paid so I can investigate further?

Re: No Payouts For Two Days

Posted: Thu Mar 26, 2015 1:47 pm
by JoeTheMiner
Hi Chris,

I think what happened was I was reading a cached version of the Account Activity chart. I cleared my browser's cache (Chrome) last night and this morning you are right, I have indeed received the payouts and the Account Activity chart correctly reflects that. Apologize for the confusion.

Thank you guys for the awesome pool!
Joseph