Hi,
I have noticed on both of my accounts (JoeTheMiner and MineCoins247) I have a majority of my coin balances that say they were earned and supposed to be payed out on 3/24/2015 and 3/25/2015 but they never have been payed out yet. Can you please look into this for me?
Thank you,
Joseph
No Payouts For Two Days
Forum rules
Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.
Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.
We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.
For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.
Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.
We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.
For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
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JoeTheMiner
- Posts: 64
- Joined: Wed Nov 19, 2014 10:30 am
Re: No Payouts For Two Days
Did you hit the payout threshold? And do you have the option to ignore the payout Threshold checkboxed?
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Chris Sokolowski
- Site Admin
- Posts: 945
- Joined: Wed Aug 27, 2014 12:47 pm
- Location: State College, PA
Re: No Payouts For Two Days
Hi Joe,
I looked at your accounts, and I do not see any coins on your accounts that were promised to be paid on March 24 and March 25 but we not paid. As stated in the Account Activity chart, you will receive a payout this morning for the dozens of coins you earned on March 24. If I am mistaken, can you give me an example of which coins were not paid so I can investigate further?
I looked at your accounts, and I do not see any coins on your accounts that were promised to be paid on March 24 and March 25 but we not paid. As stated in the Account Activity chart, you will receive a payout this morning for the dozens of coins you earned on March 24. If I am mistaken, can you give me an example of which coins were not paid so I can investigate further?
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JoeTheMiner
- Posts: 64
- Joined: Wed Nov 19, 2014 10:30 am
Re: No Payouts For Two Days
Hi Chris,
I think what happened was I was reading a cached version of the Account Activity chart. I cleared my browser's cache (Chrome) last night and this morning you are right, I have indeed received the payouts and the Account Activity chart correctly reflects that. Apologize for the confusion.
Thank you guys for the awesome pool!
Joseph
I think what happened was I was reading a cached version of the Account Activity chart. I cleared my browser's cache (Chrome) last night and this morning you are right, I have indeed received the payouts and the Account Activity chart correctly reflects that. Apologize for the confusion.
Thank you guys for the awesome pool!
Joseph