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No payment received but deducted from prohashing

Posted: Wed Dec 13, 2017 9:20 pm
by andy4honey
Hello I need help as I was supposed to receive payment but instead of it I didn’t receive payment but prohashing sold equals amount of bitcoin from my wallet .

Please help me

My prohashing id : andy4honey

Re: No payment received but deducted from prohashing

Posted: Wed Dec 13, 2017 9:21 pm
by andy4honey
I even raised jira ticket with screenshots but no one answered the support jira ticket .

Re: No payment received but deducted from prohashing

Posted: Wed Dec 13, 2017 9:51 pm
by AppleMiner
can you host a pic up and link it here so we can see what you are referring to.
Id be happy to look at it if I know what you were referring to.

You are getting paid out in BITCOIN I am guessing.
Are you getting the payout eligible?
Are you meeting the default or custom threshold?