No payment received but deducted from prohashing

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andy4honey
Posts: 2
Joined: Wed Dec 13, 2017 11:14 am

No payment received but deducted from prohashing

Post by andy4honey » Wed Dec 13, 2017 9:20 pm

Hello I need help as I was supposed to receive payment but instead of it I didn’t receive payment but prohashing sold equals amount of bitcoin from my wallet .

Please help me

My prohashing id : andy4honey
andy4honey
Posts: 2
Joined: Wed Dec 13, 2017 11:14 am

Re: No payment received but deducted from prohashing

Post by andy4honey » Wed Dec 13, 2017 9:21 pm

I even raised jira ticket with screenshots but no one answered the support jira ticket .
User avatar
AppleMiner
Posts: 736
Joined: Sat Sep 30, 2017 1:44 pm

Re: No payment received but deducted from prohashing

Post by AppleMiner » Wed Dec 13, 2017 9:51 pm

can you host a pic up and link it here so we can see what you are referring to.
Id be happy to look at it if I know what you were referring to.

You are getting paid out in BITCOIN I am guessing.
Are you getting the payout eligible?
Are you meeting the default or custom threshold?
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