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Email support ticket issue announcement

Posted: Tue Oct 11, 2022 9:08 am
by Sarah Manter
An upgrade to our support system on September 30th inadvertently caused some emails submitted then to help@prohashing.com to bounce back as undeliverable. We have now corrected the issue. If you have tried to contact or respond to PROHASHING customer support through help@prohashing.com at some point since September 30th and did not receive a response, we respectfully request that you resubmit your ticket/response.

Re: Email support ticket issue announcement

Posted: Thu Oct 13, 2022 11:09 am
by Sarah Manter
We're receiving some emails but not others. For the time being, please submit support requests through the support button in the footer of the PROHASHING website.