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Payout error

Posted: Thu Mar 31, 2022 6:34 am
by superkingkong
Hi,

I am seeing this Payout error on my dashboard. When I click on the Payout Error link, it showed me my ewallet address. I don't have any problem with the address. In fact, I just received a payout on Mar 1.

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Appreciate if anyone could help, thank you.

Re: Payout error

Posted: Thu Mar 31, 2022 6:36 am
by superkingkong
Tried to attach an image, but it's showing broken image

Below the payout error, it lists all my hashing activities.

Re: Payout error

Posted: Thu Mar 31, 2022 7:08 am
by Sarah Manter
superkingkong wrote: Thu Mar 31, 2022 6:36 am Tried to attach an image, but it's showing broken image

Below the payout error, it lists all my hashing activities.
To attach screenshots in the forum you need to use something like imgur and copy the BBCode to paste in here. Pasting the image right into the text will not work.

For payout/account questions, I recommend you go to the prohashing.com/about page and submit a support request through the website chat. This is the only place we're able to discuss account specific questions with you because it's private and authenticated by you logging in first.