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Support Ticket
Posted: Fri Nov 05, 2021 5:19 pm
by Banished_Privateer
So I had support ticket open in your Jira system, I was told all tickets will be resolved upon closure of Jira and now I see that Jira is sadly down, yet my ticket has never been resolved (we agreed with Chris upon solution, but it was never executed). I'm wondering what's now, since it's been a while.
Re: Support Ticket
Posted: Fri Nov 05, 2021 5:57 pm
by Steve Sokolowski
Banished_Privateer wrote: ↑Fri Nov 05, 2021 5:19 pm
So I had support ticket open in your Jira system, I was told all tickets will be resolved upon closure of Jira and now I see that Jira is sadly down, yet my ticket has never been resolved (we agreed with Chris upon solution, but it was never executed). I'm wondering what's now, since it's been a while.
Could you submit a new ticket using the website chat system? That will remind Paula to look through the old database.
I apologize for missing this ticket!