Live Balances reflect no payout this morning

Encounter a problem related to the pool or have a request for a feature? Post your issue here and we will help you out.
Forum rules
Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.

Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.

We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.

For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
Locked
Longsnowsm
Posts: 24
Joined: Thu Mar 24, 2016 12:38 pm

Live Balances reflect no payout this morning

Post by Longsnowsm » Thu Apr 14, 2016 9:54 am

Hi, It looks like my Live Balances this morning is showing I did not get a payout last night. Can someone check to see if it is just me or is there an issue with the payout this morning? I checked my wallet and it does not reflect the normal payout either. Thanks.
Top
leomedina01
Posts: 16
Joined: Tue Apr 12, 2016 8:32 am

Re: Live Balances reflect no payout this morning

Post by leomedina01 » Thu Apr 14, 2016 10:27 am

I received mine normally this morning.
Top
User avatar
Steve Sokolowski
Posts: 4585
Joined: Wed Aug 27, 2014 3:27 pm
Location: State College, PA

Re: Live Balances reflect no payout this morning

Post by Steve Sokolowski » Thu Apr 14, 2016 10:46 am

HI Longsnowman,

Thanks for the report. Chris will work on this when he gets up in 3 hours and we'll get back to you by the evening.
Top
Longsnowsm
Posts: 24
Joined: Thu Mar 24, 2016 12:38 pm

Re: Live Balances reflect no payout this morning

Post by Longsnowsm » Thu Apr 14, 2016 5:21 pm

Thanks guys... Any updates?
Top
User avatar
Chris Sokolowski
Site Admin
Posts: 945
Joined: Wed Aug 27, 2014 12:47 pm
Location: State College, PA

Re: Live Balances reflect no payout this morning

Post by Chris Sokolowski » Thu Apr 14, 2016 11:22 pm

Hi. I'm sorry for the long delay in replying to you. You didn't receive a Novacoin payout today because at the time of payouts you weren't owed enough NVC to make it over the $2.00 payout threshold. You can ignore the payout threshold to receive a payout every day or just leave it as-is and your NVC will be paid tomorrow since your balance is now over $2.00.
Top
Longsnowsm
Posts: 24
Joined: Thu Mar 24, 2016 12:38 pm

Re: Live Balances reflect no payout this morning

Post by Longsnowsm » Fri Apr 15, 2016 10:26 am

Actually I was over the $2.00 payout at the time. So it was just odd. Today I see there was a payment for yesterday and one for this morning. So we are caught up, but something clearly misfired yesterday and it does not appear to be the threshold issue. As long as were are caught up great.
Top
Locked

Return to “System support”