Why my Payout eligible is equal to -0.00000546, if I have some mature transactions already?
Pls verify my account, and let me know if there's any problem...
username: leomedina01
Payout eligible issue
Forum rules
Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.
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We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.
For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.
Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.
We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.
For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
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leomedina01
- Posts: 16
- Joined: Tue Apr 12, 2016 8:32 am
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leomedina01
- Posts: 16
- Joined: Tue Apr 12, 2016 8:32 am
Re: Payout eligible issue
Hey, can you pls reply? I'm very concerned if I will receive what I earned tomorrow, since balance shows a thing, and Payout eligible shows another. Pls clarify.
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leomedina01
- Posts: 16
- Joined: Tue Apr 12, 2016 8:32 am
Re: Payout eligible issue
While you don't reply and clarify, I don't feel safe in continue mining in this pool, since I'm new here.
Thanks.
Thanks.
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Steve Sokolowski
- Posts: 4585
- Joined: Wed Aug 27, 2014 3:27 pm
- Location: State College, PA
Re: Payout eligible issue
Hi,
Chris looked into this issue earlier today. It turns out that you checked the "ignore payout threshold" box for that coin, which means that you are paid every day regardless of what you are owed. Because you were owed so little, however, you incurred a transaction fee, and haven't mined back that fee that is worth a fraction of a cent.
You can avoid transaction fees by not checking the "ignore payout threshold" box. If you do that, you'll be paid every time your balance is worth $2.00, and we'll cover the fees for you.
Feel free to reply or to contact Chris if you have any other questions.
Chris looked into this issue earlier today. It turns out that you checked the "ignore payout threshold" box for that coin, which means that you are paid every day regardless of what you are owed. Because you were owed so little, however, you incurred a transaction fee, and haven't mined back that fee that is worth a fraction of a cent.
You can avoid transaction fees by not checking the "ignore payout threshold" box. If you do that, you'll be paid every time your balance is worth $2.00, and we'll cover the fees for you.
Feel free to reply or to contact Chris if you have any other questions.
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leomedina01
- Posts: 16
- Joined: Tue Apr 12, 2016 8:32 am
Re: Payout eligible issue
Yes, I did this because I had a small amount left to be paid in the account at that time...but later I have unchecked that option.
Thanks for your reply Steve.
Thanks for your reply Steve.