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Can't add Ethereum Payout address

Posted: Sun Apr 03, 2016 11:20 pm
by ajazza
I get the error:
The payout address for Ethereum is invalid.
Any ideas?
Thanks
Adam

Re: Can't add Ethereum Payout address

Posted: Mon Apr 04, 2016 5:14 am
by Chris Sokolowski
Does the Ethereum address you are entering start with "0x"? Our system needs all Ethereum addresses to start with 0x.

Re: Can't add Ethereum Payout address

Posted: Mon Apr 04, 2016 6:08 am
by ajazza
Hi Chris,
Yes it does. I read somewhere that another site had missed doing a simple check by using strtolower. I wonder whether this is also a problem for you as my address contains both upper and lowercase letters.

Re: Can't add Ethereum Payout address

Posted: Tue Apr 05, 2016 3:29 pm
by ajazza
Any more help on this? I currently have Eth on my account and no way to get it as your system is not allowing my address to be saved.

Re: Can't add Ethereum Payout address

Posted: Wed Apr 06, 2016 7:43 am
by ajazza
@chris. I really need some help with this. I have invested $$ into your pool and now my eth is stuck because I can not add my wallet address. I have tried 3 different ones with no luck. So what do you suggest. I need my Eth to be available for the upcoming slock.it dao launch.

Re: Can't add Ethereum Payout address

Posted: Wed Apr 06, 2016 12:06 pm
by Steve Sokolowski
Sorry, I don't know why Chris missed this.

I'll look into this at lunch and we'll get back to you by the end of the day. I apologize for the delay.

Re: Can't add Ethereum Payout address

Posted: Wed Apr 06, 2016 11:27 pm
by CritterDog
ajazza wrote:@chris. I really need some help with this. I have invested $$ into your pool and now my eth is stuck because I can not add my wallet address. I have tried 3 different ones with no luck. So what do you suggest. I need my Eth to be available for the upcoming slock.it dao launch.

I had the same problem. My first work around was I opened up a new Eth wallet on line using the Chrome Extension and used that as my withdraw address. I was not crazy about leaving it on that wallet so then from there I would transfer into my real wallet address. This will work.

Today I revisted this problem because I was using shapeshift to transfer into my real wallet the one that gets rejected here some bitcoin to Eth. I notced that shapeshift changed ALL of my caps in my address from upper to lower case on my real Eth account. So for grins I tried transfering from my Chrome wallet to my real ether account and I did the same thing I changed to lower case and it went through fine. And Prohash also accepted it in lower case form.
Prohash rejected 0xFB46B03D3cbdc53afD4Be921b991ac93F66478D3
Prohash accepted 0xfb46b03d3cbdc53afd4be921b991ac93f66478d3

In the morning I will see if this actually works I will update once I know
I just did this today so try it at your own risk but I did do a transfer from my chrome wallet to main account wallet using the lower caps and no problem

Re: Can't add Ethereum Payout address

Posted: Thu Apr 07, 2016 2:18 am
by ajazza
Thanks CritterDog. I will wait until I hear back from Chris rather than something possibly going wrong ;)

Re: Can't add Ethereum Payout address

Posted: Thu Apr 07, 2016 5:36 am
by Chris Sokolowski
I apologize for the delay, but I found the cause and fixed the issue. Steve had put an Ethereum address check on our website to reject improperly formatted Ethereum addresses. However, he made the only valid characters 0-9 and a-f. It would reject any addresses with capital letters. I made A-F valid characters, and now your address validates on my account. You will need to add it to your account. Please let me know if it still doesn't work.

Re: Can't add Ethereum Payout address

Posted: Thu Apr 07, 2016 9:33 pm
by ajazza
Thanks. All good now. Can you do a manual payout now? Or will it automatically run sometime in next 24hrs?
Cheers