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USDCoin not paying out (4 days+)

Posted: Wed Jun 16, 2021 2:07 pm
by ShmooJew
USDCoin has now piled up in my account for 4 days without paying out after paying out fine previously (direct to Coinbase).

Also, the Forgot Password link in the Support portal doesn't actually send the reset email - hence no ability to file a ticket.

If someone knows the ProHashing support team's handle, can you tag here?

Re: USDCoin not paying out (4 days+)

Posted: Wed Jun 16, 2021 3:19 pm
by Steven Godshall
Thanks for reporting, USDC Coinbase payouts should go out within a few hours.

I could not reproduce an issue with the support portal's password reset emails. Could be an issue with your spam filter or email provider, but you could alternatively just try signing up for a new support account.