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Receiving payouts in non-chosen coins
Posted: Tue Jun 08, 2021 9:32 am
by wordbuilder
I'm still receiving payouts in coins (i.e., OmiseGO and Bitcoin Cash) that I had chosen in the past but had set to zero in the Proportions part of Payout Settings. The payouts kept happening for several days, so I went so far as to forfeit the tiny amounts of those coins I somehow earned even with them set to zero. Still, that didn't resolve the issue. All of the undesired coins were removed from Payout Settings but two showed back up. Today, I was able to forfeit OmiseGO and have it once again removed from the list. However, Bitcoin Cash is now stuck in the list and the Forfeit option isn't available even though the Target Proportion is set to zero. So, how do I get rid of Bitcoin Cash and keep it and OmiseGO and all other undesired coins from showing back up in my earnings?
Re: Receiving payouts in non-chosen coins
Posted: Tue Jun 08, 2021 9:43 am
by Steve Sokolowski
This issue is likely related to the problem described at
viewtopic.php?f=4&p=29083#p29083.
I'll direct you there for more information.
Re: Receiving payouts in non-chosen coins
Posted: Tue Jun 08, 2021 10:21 am
by wordbuilder
Thank you, Steve. Once the memory issues are fixed, will the payouts to non-desired coins cease?
Re: Receiving payouts in non-chosen coins
Posted: Fri Jun 11, 2021 8:03 am
by Steve Sokolowski
We think so, but I assigned a ticket to Steven to investigate this issue in case it is caused by a different problem.
Re: Receiving payouts in non-chosen coins
Posted: Sat Jun 12, 2021 1:02 pm
by wordbuilder
Thank you, Steve. I noticed all but 3 of my chosen coins are "Currently disabled or in error" this morning so I figured some work must be going on behind the scenes.