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Negative Balance..?

Posted: Tue May 18, 2021 9:12 am
by snaker
"You have a coin with a negative balance, so your payout proportions are being overriden to earn that coin. No action is necessary, and your normal payout proportions will automatically resume once the balance of all coins is zero."

"Your payouts are stopped because you have a coin with a large negative balance. Please mine with the pool to increase your balances above zero. Your payouts will resume once the balances of all coins are positive."

What is this..? Why does it say I have a negative balance and am not being paid out to?
How does this even happen?

I also haven't been paid out FLUX once... the balance is just sitting there?

Re: Negative Balance..?

Posted: Tue May 18, 2021 9:23 am
by Steve Sokolowski
snaker wrote: Tue May 18, 2021 9:12 am "You have a coin with a negative balance, so your payout proportions are being overriden to earn that coin. No action is necessary, and your normal payout proportions will automatically resume once the balance of all coins is zero."

"Your payouts are stopped because you have a coin with a large negative balance. Please mine with the pool to increase your balances above zero. Your payouts will resume once the balances of all coins are positive."

What is this..? Why does it say I have a negative balance and am not being paid out to?
How does this even happen?

I also haven't been paid out FLUX once... the balance is just sitting there?
This issue sounds like something that is specific to your account and which a support ticket can resolve. Please submit a ticket and we'll be glad to help.