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Individual Workers Pane Broken

Posted: Tue Mar 30, 2021 4:29 pm
by azereki
The individual workers pane in my Dashboard and Mining pages consistently looks like this after logging in or refreshing. Sometimes it goes back to normal on its own, but usually it remains in this state:
Image

Re: Individual Workers Pane Broken

Posted: Wed Mar 31, 2021 6:53 am
by Steve Sokolowski
We're not aware of any widespread issues, so please submit a support ticket and we'll be glad to try to track down what's going wrong in your particular case.

Re: Individual Workers Pane Broken

Posted: Wed Mar 31, 2021 8:50 am
by RCMco
I am having the same issue. I will submit a ticket.

Re: Individual Workers Pane Broken

Posted: Thu Apr 01, 2021 11:17 am
by juddmeinders
I'm also having the issue, can you post a link to the issue and I'll +1?

Re: Individual Workers Pane Broken

Posted: Thu Apr 01, 2021 1:58 pm
by bonedout
happened with me last night but a refresh made it go away again

Re: Individual Workers Pane Broken

Posted: Thu Apr 01, 2021 6:53 pm
by chasran01
This has happened before, and each time it did, I noticed packet loss against Prohashing.com, but my other sites were fine. A refresh cleared it up a few moments later. Happens quite a bit during PPLNS and leaving the page open for a long time. Does not impact production or mining, however.

Re: Individual Workers Pane Broken

Posted: Thu Apr 01, 2021 8:49 pm
by Steve Sokolowski
chasran01 wrote: Thu Apr 01, 2021 6:53 pm This has happened before, and each time it did, I noticed packet loss against Prohashing.com, but my other sites were fine. A refresh cleared it up a few moments later. Happens quite a bit during PPLNS and leaving the page open for a long time. Does not impact production or mining, however.
I haven't been able to reproduce this issue. There were a few tickets about it, but Vance looked into it and wasn't able to reproduce it either.

If anyone has any more information about it, we'll be glad to investigate further, but we don't know how to proceed at this point.

Re: Individual Workers Pane Broken

Posted: Fri Apr 02, 2021 11:43 am
by chasran01
Steve Sokolowski wrote: Thu Apr 01, 2021 8:49 pm
chasran01 wrote: Thu Apr 01, 2021 6:53 pm This has happened before, and each time it did, I noticed packet loss against Prohashing.com, but my other sites were fine. A refresh cleared it up a few moments later. Happens quite a bit during PPLNS and leaving the page open for a long time. Does not impact production or mining, however.
I haven't been able to reproduce this issue. There were a few tickets about it, but Vance looked into it and wasn't able to reproduce it either.

If anyone has any more information about it, we'll be glad to investigate further, but we don't know how to proceed at this point.
I would say since it does not impact production, or mining, the problem does not appear to be on the side of the website. If I remain on the page for extended periods of time and my NIC goes to sleep, or a hiccup in traffic from my local ISP, the image does not load, but a refresh seems to bring the page right back. I've also noticed a quick cache clear works too. Not too concerned about it from this side, since it doesn't impact production :-)
Thanks so much for taking a look!

Re: Individual Workers Pane Broken

Posted: Fri Apr 02, 2021 1:55 pm
by azereki
I often leave my Prohashing page up in a chrome tab for extended periods of time, but refreshing or moving to a new page does not fix it. The same issue appears on both the dashboard and mining pages if I move between them. Everything looks fine as of this morning. I wish I could help provide better repro steps. :(

Re: Individual Workers Pane Broken

Posted: Sat May 22, 2021 5:34 pm
by Jaiven
azereki wrote: Tue Mar 30, 2021 4:29 pm The individual workers pane in my Dashboard and Mining pages consistently looks like this after logging in or refreshing. Sometimes it goes back to normal on its own, but usually it remains in this state:
Image
I get that issue too in my dashboard. Usually after a little while it goes away and never seems to affect my mining.