Cardano daemon payout issues
Posted: Tue Jul 21, 2020 8:59 am
There have been several tickets submitted about Cardano payouts, which have been failing for several days.
The cause of the problem is that we can't get the Cardano daemon to synchronize with the blockchain. It always seem to be a week behind. Previously, the transactions we published to the blockchain were invalid, and now the daemon simply rejects transactions. The money to pay customers is in the wallet, but we can't send it out.
Steven has been assigned to work on the problem, but it is a complex issue that will require significant investigation. If you require immediate payouts, then I recommend that you switch to earning a different coin. Otherwise, you can continue earning Cardano and it will be paid as soon as we can figure out the cause of the issue. Unfortunately, we don't have an ETA on the resolution at this time.
Thanks!
The cause of the problem is that we can't get the Cardano daemon to synchronize with the blockchain. It always seem to be a week behind. Previously, the transactions we published to the blockchain were invalid, and now the daemon simply rejects transactions. The money to pay customers is in the wallet, but we can't send it out.
Steven has been assigned to work on the problem, but it is a complex issue that will require significant investigation. If you require immediate payouts, then I recommend that you switch to earning a different coin. Otherwise, you can continue earning Cardano and it will be paid as soon as we can figure out the cause of the issue. Unfortunately, we don't have an ETA on the resolution at this time.
Thanks!