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TEK
Posted: Sat Dec 05, 2015 7:42 am
by tradewiz
Could you please have a look at the TEK payout. It seems to be stuck, I am 4 times over the threshold now...
Re: TEK
Posted: Sat Dec 05, 2015 1:37 pm
by Steve Sokolowski
No problem. Chris is asleep right now, but I'll ask him to investigate as soon as he gets up in 4 hours.
Re: TEK
Posted: Sat Dec 05, 2015 11:05 pm
by Chris Sokolowski
I'm sorry for the issue. I investigated and found that due to an error in our database we bought 10 fewer TEK than we needed for the payout, which caused the entire payout to fail. I corrected the issue, and your entire balance will go out with the normal payouts in a few hours.
Re: TEK
Posted: Tue Dec 08, 2015 5:47 pm
by tradewiz
Same issue with HYP now....