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help with Payout

Posted: Sat Aug 03, 2019 9:20 am
by dianxiena
Hi everybody, I haven't received any payouts for the past three day. What should I do? or keep waiting

Re: help with Payout

Posted: Sat Aug 03, 2019 1:09 pm
by Steve Sokolowski
dianxiena wrote: Sat Aug 03, 2019 9:20 am Hi everybody, I haven't received any payouts for the past three day. What should I do? or keep waiting
We're not aware of any widespread payout issues. Since this issue requires personal information to investigate, please submit a support ticket and we'll be glad to assist!

Re: help with Payout

Posted: Wed Nov 06, 2019 5:56 am
by peremodaw
dianxiena wrote: Sat Aug 03, 2019 9:20 am Hi everybody, I haven't received any payouts for the past three day. What should I do? or keep waiting
Hi buddy, it happened with me too, it usually gets clears within 7 working days at least at my end. But if still no success try contacting the support via ticket or mail.

Regards,
Sloth Smith Plex Tutuapp Vidmate

Re: help with Payout

Posted: Wed Nov 06, 2019 8:14 am
by Tom3
I did not receive BTC payout today as well. ETH worked. BTC not. Thks to have a look into

Re: help with Payout

Posted: Wed Nov 06, 2019 9:16 am
by Steve Sokolowski
peremodaw wrote: Wed Nov 06, 2019 5:56 am
dianxiena wrote: Sat Aug 03, 2019 9:20 am Hi everybody, I haven't received any payouts for the past three day. What should I do? or keep waiting
Hi buddy, it happened with me too, it usually gets clears within 7 working days at least at my end. But if still no success try contacting the support via ticket or mail.

Regards,
Sloth Smith
We're not aware of any times that payouts were delayed for everyone by 7 days. If your payouts are delayed, it's likely due to a specific issue with your account. You can troubleshoot that by looking at the blue bar at the top and fixing any issues that have been brought to your attention.