Prohashing Mining Pool Forums

I'm unable to make changes to where I point my miner. I keep trying to change my threshold, but it wont allow me to. It won't allow me to "save addresses" and ect. Also, some days I have random bitcoin minings on my pool. I never decided to mine bitcoin. Could someone explain and help.

djsnova wrote: ↑Thu Jul 25, 2019 1:31 pm I'm unable to make changes to where I point my miner. I keep trying to change my threshold, but it wont allow me to. It won't allow me to "save addresses" and ect. Also, some days I have random bitcoin minings on my pool. I never decided to mine bitcoin. Could someone explain and help.

We're not aware of any widespread issues that might be causing problems like this, so I think this is best handled with a support ticket. There might be a problem that is specific to your browser or operating system.

Please submit a ticket and we'll be glad to troubleshoot the issue with you!

When I click support tab, it just shows a bunch of random numbers.

Steve Sokolowski wrote: ↑Thu Jul 25, 2019 3:23 pm

djsnova wrote: ↑Thu Jul 25, 2019 1:31 pm I'm unable to make changes to where I point my miner. I keep trying to change my threshold, but it wont allow me to. It won't allow me to "save addresses" and ect. Also, some days I have random bitcoin minings on my pool. I never decided to mine bitcoin. Could someone explain and help.

We're not aware of any widespread issues that might be causing problems like this, so I think this is best handled with a support ticket. There might be a problem that is specific to your browser or operating system.

Please submit a ticket and we'll be glad to troubleshoot the issue with you!

This is what i get when i press the support tab.

{"xsrfToken":"B28K-AON4-AUC1-6IND_e40f1223b3333c032bd8efdcf7518e8f022b39eb_lout","branding":{"id":"1","key":"ust","name":"User Support Tickets","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/image/7","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#c47627","headerLinkHoverBGColor":"#c47627","headerBadgeColor":"#c47627"}},"helpCenterBranding":{"headerBGColor":"#fafafa","headerLinkColor":"#060505","headerLinkHoverColor":"#000000","headerLinkHoverBGColor":"#d4d4d4","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/image/6","logoId":6,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Prohashing Support"},"login":{"allowCookies":true,"externalUserManagement":false,"contactAdminLink":"please contact your Jira administrators","elevatedSecurityCheckShown":false,"loginUrl":"/servicedesk/customer/portal/1/user/login","canReset":true,"sdUserSignUpEnabled":true,"loginAnnouncementHeader":"","loginAnnouncementMessage":""},"loginAnnouncement":{"header":"","headerWiki":"","message":"","messageWiki":"","canEditAnnouncement":false,"portalId":null}}
{"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira ... ":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]}}

It sounds like your browser doesn't support Javascript, or you have Javascript turned off.

What browser are you using? Are you using a security plugin that turns off Javascript?

yeah its a security plug in probably. I'll fix it. thanks steve.