Login problem

Encounter a problem related to the pool or have a request for a feature? Post your issue here and we will help you out.
Forum rules
Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.

Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.

We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.

For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
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Anz563
Posts: 12
Joined: Mon Jan 08, 2018 11:38 pm

Login problem

Post by Anz563 » Tue May 14, 2019 1:39 pm

Hello again. I cant login into my Account..

When I'm entering 2fa code, it gives message below "Invalid two-factor authentication code"
When I am trying to restore password, it shows me
"No user exists with that username and E-Mail address."

What can I do?..
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Steve Sokolowski
Posts: 4585
Joined: Wed Aug 27, 2014 3:27 pm
Location: State College, PA

Re: Login problem

Post by Steve Sokolowski » Tue May 14, 2019 2:28 pm

Anz563 wrote:Hello again. I cant login into my Account..

When I'm entering 2fa code, it gives message below "Invalid two-factor authentication code"
When I am trying to restore password, it shows me
"No user exists with that username and E-Mail address."

What can I do?..
Please submit a support ticket about this so that we can talk privately and we'll be glad to help. You can do that at https://support.prohashing.com/. I see that you've posted a lot about this problem, and I've directed you to submit a support ticket before, so please submit one as no more help can be provided here.
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