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2 verge payments not received

Posted: Sat Jun 30, 2018 6:14 pm
by cretinous
2 verge payments missing
i have 2 transactions that arent coming through, i have checked the wallet address, i got it correct. this is a coinomi wallet.

txid's show invalid. what is going on here?

my xvg address : DD49o2LsmNGgomr4qm84J9t592NRugf6qf

txid 1 : 94153f5e2d2e8f18ea78ae00e25aa878c1db9a8f022b5104c6f86eae81828546
txid 2 : 7fc3bb0cccdaf9f0661ff8adcac59111770b81d9a28850f2ba77ed745933c503

Re: 2 verge payments not received

Posted: Sat Jun 30, 2018 7:16 pm
by ryguy
Submit a ticket

Re: 2 verge payments not received

Posted: Sat Jun 30, 2018 8:37 pm
by cretinous
ryguy wrote:Submit a ticket
cant seem to login to the support page. wont let me create an account either. button is dead??

Re: 2 verge payments not received

Posted: Sun Jul 01, 2018 11:32 am
by CSZiggy
Try another browser or one with disabled extensions, incognito mode, safe mode activated and see.
Maybe there is a popup you need to verify the captia to continue or something.

Re: 2 verge payments not received

Posted: Sun Jul 01, 2018 1:20 pm
by tvswirl
my ethereum payout is showing as invalid.. i sent a ticket no answer yet im sure they will fix it though..let me know when you get fixed

Re: 2 verge payments not received

Posted: Sun Jul 01, 2018 2:38 pm
by cretinous
now 3 verge payments missing ...... 3rd one was sent to a different wallet and it hasnt come either. i created a support account but now my password isnt working and the "forgot passowrd" link DOES NOTHING. RESOLVED THANK YOU TEAM!

Re: 2 verge payments not received

Posted: Sun Jul 01, 2018 3:23 pm
by Steve Sokolowski
cretinous wrote:now 3 verge payments missing ...... 3rd one was sent to a different wallet and it hasnt come either. i created a support account but now my password isnt working and the "forgot passowrd" link DOES NOTHING. im about to pull out of this sight if i dont get some answers
I'm not sure what happened with Verge. The coin is in error due to having too few connections, and there were a lot of tickets about payout issues.

Chris will be investigating the problems as soon as possible, and I apologize for the delayed support tickets as we prioritize the resumption of ZCash mining this weekend.

Re: 2 verge payments not received

Posted: Sun Jul 01, 2018 6:50 pm
by cretinous
Steve Sokolowski wrote:
cretinous wrote:now 3 verge payments missing ...... 3rd one was sent to a different wallet and it hasnt come either. i created a support account but now my password isnt working and the "forgot passowrd" link DOES NOTHING. im about to pull out of this sight if i dont get some answers
I'm not sure what happened with Verge. The coin is in error due to having too few connections, and there were a lot of tickets about payout issues.

Chris will be investigating the problems as soon as possible, and I apologize for the delayed support tickets as we prioritize the resumption of ZCash mining this weekend.
steve my payments just came through thank you!

Re: 2 verge payments not received

Posted: Mon Jul 02, 2018 7:56 am
by Steve Sokolowski
cretinous wrote:
Steve Sokolowski wrote:
cretinous wrote:now 3 verge payments missing ...... 3rd one was sent to a different wallet and it hasnt come either. i created a support account but now my password isnt working and the "forgot passowrd" link DOES NOTHING. im about to pull out of this sight if i dont get some answers
I'm not sure what happened with Verge. The coin is in error due to having too few connections, and there were a lot of tickets about payout issues.

Chris will be investigating the problems as soon as possible, and I apologize for the delayed support tickets as we prioritize the resumption of ZCash mining this weekend.
steve my payments just came through thank you!
That can't be possible. Chris didn't start working on this coin until this morning. Are you sure you aren't confused with another coin?

Verge got into one of those states where it has no connections and the wrong block height, as some coins occasionally do for an unknown reason (or for no reason at all.) The only solution we've found is to delete the blockchain, which takes a few days for the coin to download its blocks again.