Payout addresses
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Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.
Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.
We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.
For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
Payout addresses
Addresses for payments aren't added. An unexpected exception occurred. The issue has been logged.
Re: Payout addresses
Having the same issue.. any ETA when this will be resolved ?
- Chris Sokolowski
- Site Admin
- Posts: 945
- Joined: Wed Aug 27, 2014 12:47 pm
- Location: State College, PA
Re: Payout addresses
Thanks for reporting the issue. I am looking into this right now. Please give me some time.
- Chris Sokolowski
- Site Admin
- Posts: 945
- Joined: Wed Aug 27, 2014 12:47 pm
- Location: State College, PA
Re: Payout addresses
Thanks for your patience. I determined that the issue was caused by the website losing permission to modify the database and update the payout addresses table. I have corrected the problem and everything should be back to normal. Please let me know if it still does not work.
Re: Payout addresses
Everything works, thanks.
Re: Payout addresses
Hi guys, I think 'the website lost permission to modify the database and update the payout addresses table', which also occurred last year (see above) because I cannot add any wallet to my account. Error Message is: "An unexpected exception occurred. The issue has been logged."
- Chris Sokolowski
- Site Admin
- Posts: 945
- Joined: Wed Aug 27, 2014 12:47 pm
- Location: State College, PA
Re: Payout addresses
Hi mck. Which coin are you trying to update?
Re: Payout addresses
Hi Chris, I just signed up yesterday, but it seems I cannot save any wallet, I tried Bitcoin, Gulden, GameCredits and Doge.
Last edited by mck on Sat Dec 10, 2016 2:05 pm, edited 1 time in total.
- Steve Sokolowski
- Posts: 4585
- Joined: Wed Aug 27, 2014 3:27 pm
- Location: State College, PA
Re: Payout addresses
Great, thanks for the report. Chris and I will look into this and get back to you within a few hours once we figure out the cause.mck wrote:Hi Chris, I just signed up yesterday, but it seems I cannot any wallet, I tried Bitcoin, Gulden, GameCredits and Doge.
- Steve Sokolowski
- Posts: 4585
- Joined: Wed Aug 27, 2014 3:27 pm
- Location: State College, PA
Re: Payout addresses
We figured out the problem. Chris released the multiple algorithms fork of the website instead of the single algorithm fork. He'll revert it after he ports the changes he made to the other fork. Sorry about the mixup.mck wrote:Hi Chris, I just signed up yesterday, but it seems I cannot any wallet, I tried Bitcoin, Gulden, GameCredits and Doge.