Allcoin coins frozen
Posted: Thu Aug 06, 2015 6:40 pm
Unfortunately, exchange Allcoin froze our account for an unknown reason, without prior warning. This may have caused significant losses because money was sent to them for many hours without anyone being aware of the problem. It will take time to determine how much was lost.
More pressing to customers is that there are many coins that are only traded at Allcoin, and those can't be paid out until we can withdraw them. Chris submitted a support ticket to them requesting an explanation, but we haven't yet received a response. Users with balances in coins that are only traded in Allcoin will experience delays until they reply.
We'll keep everyone updated on the status of this issue, and we apologize for the inconvenience. If you only request payouts in coins traded at at least one other exchange, then you aren't affected.
More pressing to customers is that there are many coins that are only traded at Allcoin, and those can't be paid out until we can withdraw them. Chris submitted a support ticket to them requesting an explanation, but we haven't yet received a response. Users with balances in coins that are only traded in Allcoin will experience delays until they reply.
We'll keep everyone updated on the status of this issue, and we apologize for the inconvenience. If you only request payouts in coins traded at at least one other exchange, then you aren't affected.