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Ripple (XRP) Payment issues

Posted: Thu May 10, 2018 8:31 am
by mike_conxion
1) System sent payment yesterday still no sign of it on the ripple chain/explorer
2) Ripple now allows entry of Destination Tag, anything entered here causes system to give "invalid address"
3) Minimum is still set above default amount

What wallets has this been tested with? Currently using CoinPayments in regards to issues #1 and #2.

Thanks

Re: Ripple (XRP) Payment issues

Posted: Thu May 10, 2018 9:27 am
by Steve Sokolowski
mike_conxion wrote:1) System sent payment yesterday still no sign of it on the ripple chain/explorer
2) Ripple now allows entry of Destination Tag, anything entered here causes system to give "invalid address"
3) Minimum is still set above default amount

What wallets has this been tested with? Currently using CoinPayments in regards to issues #1 and #2.

Thanks
Vance has been working on resolving problems with the Ripple payouts for several days; however, issues still remain. The problem is that, unlike other coins, Ripple can return a result of success even though the transaction is never included on the blockchain.

We think we have a solution in a new program that will search for whether Ripple payouts actually succeeded or not, and if not, it will delete the payout records and allow them to be resent at the next payout time. That program will be released today, and it should revert all payouts that were unsuccessful.

As to the issue with the invalid addresses and destination tags, please submit a support ticket about that issue and include your username so that Vance can investigate the problem further.

Re: Ripple (XRP) Payment issues

Posted: Fri May 18, 2018 4:59 pm
by zarilian
just wondering if the ripple problem has been fixed i have reached my min payout and payment has not yet been sent but i do have a tag number to be be sent to an exchange any thoughts.