Suggestion: Communication < Notification
Forum rules
Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.
Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.
We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.
For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.
Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.
We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.
For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
-
GregoryGHarding
- Posts: 646
- Joined: Sun Apr 16, 2017 3:01 pm
Suggestion: Communication < Notification
the way you currently notify customers of a account change or parameter they have configured is to send emails. but the primary use for emails is for communication not notification, im suggesting you move your notification system to use a notification service, like pushbullet or something similar. it might help by take some spike loads off your email server when sending out mass emails, and also make for an easier and plainer way to receive notifications from prohashing.
Re: Suggestion: Communication < Notification
They send out Emails for anything other than account recovery and support tickets?
Hmmmm.
Hmmmm.
Re: Suggestion: Communication < Notification
@CSZiggy, what notifications do you get where you point all of your miners? I would love to hear what the competition do without the hassle of setting up accounts I am never likely yo use.
-
GregoryGHarding
- Posts: 646
- Joined: Sun Apr 16, 2017 3:01 pm
Re: Suggestion: Communication < Notification
probably a good time to check your [Settings] Tab. lolCSZiggy wrote:They send out Emails for anything other than account recovery and support tickets?
Hmmmm.
Re: Suggestion: Communication < Notification
OK so not the pool sending out mass Emails on subjects, this is for when people setup their own notifications. Like dropping hashrate below X value, or I or someone changed a wallet or payout was altered Email.
Does the system send out the emails as they are triggered? Or does it wait and send them enmasse once every 6 hours or something that it would cause a slowdown? I get if you had 10K accounts and you need to email them all, but in an hour, how many notifications are being sent out?
Never got any of those, never altered any of my settings/wallets payout infos since after the notifications were put in, I forgot about them even being on there.
Does the system send out the emails as they are triggered? Or does it wait and send them enmasse once every 6 hours or something that it would cause a slowdown? I get if you had 10K accounts and you need to email them all, but in an hour, how many notifications are being sent out?
Never got any of those, never altered any of my settings/wallets payout infos since after the notifications were put in, I forgot about them even being on there.