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Prohashing Support Teckits NOT WORKING

Posted: Thu Apr 05, 2018 11:21 am
by gaafor
Hi,

I have 2 support tickets opened : UST-3763 and UST-3821 form 7 days ago and no answer till now

is help center is useless ?

Re: Prohashing Support Teckits NOT WORKING

Posted: Thu Apr 05, 2018 11:25 am
by Steve Sokolowski
gaafor wrote:Hi,

I have 2 support tickets opened : UST-3763 and UST-3821 form 7 days ago and no answer till now

is help center is useless ?
I apologize for the delay. We're backlogged with a large number of issues that happened to occur at the same time we have scheduled major upgrades and are beginning training of new staff.

Unfortunately, I can't give an ETA of when the tickets will be resolved. I'm keeping everyone updated on the forums.

Re: Prohashing Support Teckits NOT WORKING

Posted: Fri Apr 06, 2018 3:39 pm
by gaafor
When I'll get paid ? my issues no resolved till now

Re: Prohashing Support Teckits NOT WORKING

Posted: Sat Apr 07, 2018 7:50 am
by gaafor
any update ?

Re: Prohashing Support Teckits NOT WORKING

Posted: Mon Apr 09, 2018 1:17 pm
by gaafor
what happen to payment problem ?