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Minus balance?????

Posted: Thu Apr 05, 2018 8:15 am
by Maxim
:shock: :shock: :shock: WTF??????Image

Re: Minus balance?????

Posted: Thu Apr 05, 2018 8:52 am
by Steve Sokolowski
Maxim wrote::shock: :shock: :shock: WTF??????Image
That's a first!

Please submit a support ticket and we'll be glad to help you.

Re: Minus balance?????

Posted: Thu Apr 05, 2018 8:54 am
by mikiko
:D :D :D :D
it is funny
i have low luck ...
u have Minus balance
professionals, you have to pay him, it is clear, isn't it?

Re: Minus balance?????

Posted: Thu Apr 05, 2018 10:07 am
by Maxim
-23.92107878
What's the matter???

Re: Minus balance?????

Posted: Thu Apr 05, 2018 11:09 am
by gaafor
Steve Sokolowski wrote:
Maxim wrote::shock: :shock: :shock: WTF??????Image
That's a first!

Please submit a support ticket and we'll be glad to help you.
submit a support ticket and you will get NO answer
i have a ticket from 7 days and no answer

Re: Minus balance?????

Posted: Thu Apr 05, 2018 11:38 am
by Maxim
Well, my situation is utter absurdity. I hope she will be solved in a short time.

Re: Minus balance?????

Posted: Thu Apr 05, 2018 12:08 pm
by CSZiggy
If you take the account activity that said would be paid....2910.74
and take away the negative balance 2829.19

is $81.55 what you would have normally made for a day?
There were also prices out of whack they need to also correct for, so that value might still be inflated until corrected.

I was just looking and wondering if they stopped the payout from hitting your account and then subtracted the correction
Or if the correction was subtracted an extra time on accident.

Re: Minus balance?????

Posted: Thu Apr 05, 2018 12:53 pm
by balzsam
It is not the only account with negative balance, I think. If PH had problems with accounts synchronization, there will be much more similar accounts.

Re: Minus balance?????

Posted: Thu Apr 05, 2018 1:02 pm
by Steve Sokolowski
Chris thinks that he figured this out. He'll be working on these issues in about four hours. I apologize for the delay.