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Payouts from yesterday (March 31)
Posted: Sun Apr 01, 2018 10:25 am
by ryguy
Has anyone else noticed that they have yet to be paid out for earnings from yesterday (March 31)? Since it is still within the 24-hour window I don't want to open a support ticket yet, but normally I would have received payment hours ago.
Yes I've submitted tax info and my payment threshold is well below the amount I should be paid.
If I don't receive a payment sometime today I will open a support ticket, but I wanted to see if anyone else had the same issue.
Thanks!
Re: Payouts from yesterday (March 31)
Posted: Sun Apr 01, 2018 11:08 am
by gaafor
ryguy wrote:
but I wanted to see if anyone else had the same issue.
Thanks!
Same issue since 3 days , I already submit a support ticket BUT no response !!
Re: Payouts from yesterday (March 31)
Posted: Sun Apr 01, 2018 11:15 am
by ryguy
gaafor wrote:ryguy wrote:
but I wanted to see if anyone else had the same issue.
Thanks!
Same issue since 3 days , I already submit a support ticket BUT no response !!
Maybe raise that issue with someone in the chat.
Re: Payouts from yesterday (March 31)
Posted: Sun Apr 01, 2018 11:24 am
by Steve Sokolowski
gaafor wrote:ryguy wrote:
but I wanted to see if anyone else had the same issue.
Thanks!
Same issue since 3 days , I already submit a support ticket BUT no response !!
There are zero support tickets in the queue that have had no responses.
Please check your ticket again. There is definitely an update, even if it's just to say that Chris is addressing the issue.
In regards to ryguy's question, it is true that some coins haven't paid, and that's why there is a 24-hour window for payouts and there is no guaranteed time. The time hasn't yet elapsed, so we appreciate your patience.
Re: Payouts from yesterday (March 31)
Posted: Sun Apr 01, 2018 11:28 am
by ryguy
No problem Steve. I was just checking if it was a larger issue or something specific to me.
Re: Payouts from yesterday (March 31)
Posted: Wed Apr 04, 2018 4:42 pm
by gaafor
Steve Sokolowski wrote:gaafor wrote:ryguy wrote:
but I wanted to see if anyone else had the same issue.
Thanks!
Same issue since 3 days , I already submit a support ticket BUT no response !!
There are zero support tickets in the queue that have had no responses.
Please check your ticket again. There is definitely an update, even if it's just to say that Chris is addressing the issue.
In regards to ryguy's question, it is true that some coins haven't paid, and that's why there is a 24-hour window for payouts and there is no guaranteed time. The time hasn't yet elapsed, so we appreciate your patience.
Till new I put 2 ticket :
----
[Payouts] -- UST-3821 --I didn't get paid --User Support Tickets --Waiting for support
[Payouts] --UST-3763 --i didn't get paid --User Support Tickets --Waiting for support
no response, no answer !!