Prohashing Mining Pool Forums

Hi Steve,

My balance is greater than my payment threshold ( 0.0011 BTC ) But till now i didn't get paid

what is the problem ? my username is " ahmopro "

please help.

thank you

gaafor wrote:Hi Steve,

My balance is greater than my payment threshold ( 0.0011 BTC ) But till now i didn't get paid

what is the problem ? my username is " ahmopro "

please help.

thank you

Please submit a support ticket to https://support.prohashing.com/ about payout errors. Chris will be glad to investigate.

Your balance has to be OVER the threshold PRIOR to server time midnight for it to qualify to do a payout the following 24-hours.

If your balance JUST NOW hit over the threshold at 8am when you posted, then you have to wait until tonight for the server midnight to verify that value, and then in the following 24-hours you should get a payout.

You do not get instant paid the second you hit over the threshold. And its not 24-hours after you pass the threshold.
Its 24-hours after the server midnight that verifies you are over the threshold, then you get paid.

CSZiggy wrote:Your balance has to be OVER the threshold PRIOR to server time midnight for it to qualify to do a payout the following 24-hours.

If your balance JUST NOW hit over the threshold at 8am when you posted, then you have to wait until tonight for the server midnight to verify that value, and then in the following 24-hours you should get a payout.

You do not get instant paid the second you hit over the threshold. And its not 24-hours after you pass the threshold.
Its 24-hours after the server midnight that verifies you are over the threshold, then you get paid.

I already reach the threshold yesterday before midnight , But there is no Count-down time for scheduled payment till now

it's very simple, if there is a V sign for correct at the live earnings it means u have now reached payout, and next time the system issues an payout(within 24h) you get paid.

Steve Sokolowski wrote:

gaafor wrote:Hi Steve,

My balance is greater than my payment threshold ( 0.0011 BTC ) But till now i didn't get paid

what is the problem ? my username is " ahmopro "

please help.

thank you

Please submit a support ticket to https://support.prohashing.com/ about payout errors. Chris will be glad to investigate.

thank you, support ticket submitted and waiting for resolve

gaafor wrote:

Steve Sokolowski wrote:

gaafor wrote:Hi Steve,

My balance is greater than my payment threshold ( 0.0011 BTC ) But till now i didn't get paid

what is the problem ? my username is " ahmopro "

please help.

thank you

Please submit a support ticket to https://support.prohashing.com/ about payout errors. Chris will be glad to investigate.

thank you, support ticket submitted and waiting for resolve

Waiting for support

-- User Support Tickets: Waiting for support !!

any one know how long time support ticket take to be resolved ?

4 days and no support , no paying , no answer !!!!!

Give it a week, then start asking Steve in the chat what's up.