Why didn't my money go to the account?

Encounter a problem related to the pool or have a request for a feature? Post your issue here and we will help you out.
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Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.

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ellis
Posts: 1
Joined: Wed Jan 17, 2018 3:10 am

Why didn't my money go to the account?

Post by ellis » Wed Jan 17, 2018 3:16 am

I went to my wallet for three days, and the balance was zero.What's going on here?Is there a big god? Thank you.
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AppleMiner
Posts: 736
Joined: Sat Sep 30, 2017 1:44 pm

Re: Why didn't my money go to the account?

Post by AppleMiner » Wed Jan 17, 2018 4:19 am

We would need more information to assist you.

Which wallet, where? for which coin? for which miner? what settings? what pool?
Do you have any screenshots or some more information?



If you have had a checkbox on PAYOUT ELIGIBLE for over 24 hours and no payout,
then you need to go to support.prohashing.com and put in a ticket for them to help you.
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