Page 1 of 1

Exceeded threshold but no payout?

Posted: Sat Jan 06, 2018 6:43 pm
by leeb18509
Hi guys,
I'm fairly new to all this, but I've got my miners pointed here and previously was being paid in LTC and it worked fine. I recently changed it to Ethereum and I've exceeded the payout threshold by a lot but no notification of a pending payout. Started mining with the change to ether on the 4th. Is this a problem? Thanks...

Re: Exceeded threshold but no payout?

Posted: Sat Jan 06, 2018 7:26 pm
by AppleMiner
If it has been over 24 hours since an expected payout, please put in a ticket@ support.prohashing.com

You will need support help that can access your accounting information and see payments, and threshold values which none of the forum members will have access to.

Re: Exceeded threshold but no payout?

Posted: Sat Jan 06, 2018 7:48 pm
by 3Moose
Also, if you have earned more than $600 for the year.... you will need to fill out the tax form first.

Re: Exceeded threshold but no payout?

Posted: Sat Jan 06, 2018 8:49 pm
by leeb18509
Not quite there yet, lol. I guess I'm just seeing a difference between when I had payouts setup for LTC and when it hit the default ($2) it paid out. Now that I've switched to ETH, and I'm way past the threshold of $30 I don't have a "scheduled" payout on the account activity frame. I'll give it a little more time of course. thanks again

Re: Exceeded threshold but no payout?

Posted: Sat Jan 06, 2018 9:55 pm
by AppleMiner
The thesholds arent compared until server midnight EST timezone.
So even if you are over the $30, it won't show the checkmark that its goign to payout in the next day until it checks at server midnight.
Another 2 more hours, then it should checkbox the payout eligible earned at that time, and in the following 24 hours issue that payout.


HAPPY HASHING!

Re: Exceeded threshold but no payout?

Posted: Thu Jan 25, 2018 12:18 pm
by leeb18509
Another similar question/problem. I mine Ether until I exceed the free threshold and then some. ~$107. I get paid out sometime after midnight but it leaves like $9 or $10 in my balance. Why? Is it that hard to get paid the entire balance in one shot? Now I have to mine some more to get over the minimum threshold and incur a fee just to get the rest of my ethereum. I get it, the "payout eligible" is for the last 24 hours but can somebody tell me what steps and in what order I have to do clear out my balance? It's like a treadmill that never ends...