Hi,
I decided to try mining here on FEB 28. I've been mining for 3 days now.
I was expecting to see a payout come through in the past few hours, but I don't have one.
Can you fix that for me?
thanks,
cryptichermit
No Payout.
Forum rules
Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.
Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.
We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.
For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.
Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.
We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.
For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
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cryptichermit
- Posts: 4
- Joined: Tue Mar 03, 2015 3:36 am
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Chris Sokolowski
- Site Admin
- Posts: 945
- Joined: Wed Aug 27, 2014 12:47 pm
- Location: State College, PA
Re: No Payout.
Hi cryptichermit,
Thanks for contacting me. I looked at your account, and I do not see any problems with the payouts. Our payouts go out at around 6AM ET, and the money was sent as expected this morning. You just by coincidence posted a few minutes before the payouts were automatically sent.
There is a day delay between earnings and payouts that allows us time to perform trading to optimize profitability, but if you look at the account activity table it does have the dates listed when you can expect that the balances will be paid.
If there is any other way I can help you, please let me know.
Thanks for contacting me. I looked at your account, and I do not see any problems with the payouts. Our payouts go out at around 6AM ET, and the money was sent as expected this morning. You just by coincidence posted a few minutes before the payouts were automatically sent.
There is a day delay between earnings and payouts that allows us time to perform trading to optimize profitability, but if you look at the account activity table it does have the dates listed when you can expect that the balances will be paid.
If there is any other way I can help you, please let me know.
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cryptichermit
- Posts: 4
- Joined: Tue Mar 03, 2015 3:36 am
Re: No Payout.
OK, I have payment now. Thanks.
I was expecting it within 6 hours of 00:00 ET as I believe the help page indicates within a few hours of it.
I was expecting it within 6 hours of 00:00 ET as I believe the help page indicates within a few hours of it.