Bitcoin payments policy changes
Posted: Wed Dec 20, 2017 7:50 am
The pool's bitcoin payout transactions are unconfirmed and this presents a significant problem. We need to wait until the transactions are dropped from the mempool, which might take days. The exchange withdrawals into our wallets have also been unconfirmed, so we can't even get any money into our wallets to start to fix the problem.
New payouts will cost $2500-4000 in fees, even if we issued them right now. That doesn't consider that fees will continue to rise in the next few days. We can't stay in business and operate on the bitcoin blockchain anymore, not only because of the fees, and because the money incoming to our wallets won't confirm, but because we aren't willing to risk the security implications of holding so many bitcoins. The bitcoin network has, for all useful purposes, "frozen up."
For now, we're simply going to stop bitcoin payouts until we can find a solution, so that more payments don't get stuck. No money has been lost. Chris will be evaluating some possible solutions. One possibility is to raise the network minimum for bitcoin to $200 and the free threshold to $5000 (remember, the fee you'll need to spend the bitcoins we send to you is $35, and it's been rising 25% per day). But this is not a good solution, because we already have debts of $0.5m to customers in bitcoins, and that would push our holdings into Nicehash-dangerous territory. We don't want to owe customers $2m in bitcoins that are balances too small to move.
We are also considering dropping bitcoin support altogether until we can mine SHA-256 payouts in our own blocks, or limiting bitcoin payments to Coinbase customers only, where they can be sent with no fee. Right now, the favored solution is the Coinbase solution, where customers will be required to sign up for a Coinbase account and then they will be credited with "paper bitcoins" they can send to external wallets if they choose to pay the fees.
Thanks for your understanding with this issue while we investigate solutions. We strongly recommend that all customers immediately stop earning bitcoins and select an alternate payout coin while we try to get these transactions confirmed and figure out a solution to this problem. A temporary answer if you want to end up with bitcoins is using the default payout option of litecoins and setting an exchange address, where you can then sell the litecoins for bitcoins on your own accord.
Further reading:
https://bitcoinfees.info/ - "historic average bitcoin transaction fees (dollars per transaction)"
https://blockchain.info/tx/fe094d2a28fc ... bf57663bb9 - a stuck transaction that paid $400 in fees, but the going fee rate is now 8 times that, so this payout will cost $3200 alone to execute
New payouts will cost $2500-4000 in fees, even if we issued them right now. That doesn't consider that fees will continue to rise in the next few days. We can't stay in business and operate on the bitcoin blockchain anymore, not only because of the fees, and because the money incoming to our wallets won't confirm, but because we aren't willing to risk the security implications of holding so many bitcoins. The bitcoin network has, for all useful purposes, "frozen up."
For now, we're simply going to stop bitcoin payouts until we can find a solution, so that more payments don't get stuck. No money has been lost. Chris will be evaluating some possible solutions. One possibility is to raise the network minimum for bitcoin to $200 and the free threshold to $5000 (remember, the fee you'll need to spend the bitcoins we send to you is $35, and it's been rising 25% per day). But this is not a good solution, because we already have debts of $0.5m to customers in bitcoins, and that would push our holdings into Nicehash-dangerous territory. We don't want to owe customers $2m in bitcoins that are balances too small to move.
We are also considering dropping bitcoin support altogether until we can mine SHA-256 payouts in our own blocks, or limiting bitcoin payments to Coinbase customers only, where they can be sent with no fee. Right now, the favored solution is the Coinbase solution, where customers will be required to sign up for a Coinbase account and then they will be credited with "paper bitcoins" they can send to external wallets if they choose to pay the fees.
Thanks for your understanding with this issue while we investigate solutions. We strongly recommend that all customers immediately stop earning bitcoins and select an alternate payout coin while we try to get these transactions confirmed and figure out a solution to this problem. A temporary answer if you want to end up with bitcoins is using the default payout option of litecoins and setting an exchange address, where you can then sell the litecoins for bitcoins on your own accord.
Further reading:
https://bitcoinfees.info/ - "historic average bitcoin transaction fees (dollars per transaction)"
https://blockchain.info/tx/fe094d2a28fc ... bf57663bb9 - a stuck transaction that paid $400 in fees, but the going fee rate is now 8 times that, so this payout will cost $3200 alone to execute