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payout not received

Posted: Sun Dec 17, 2017 4:53 pm
by tomernkoby
I have 2 payouts from the 14th and the 15th that subtracted from balance but not sent to my wallet.
I opened ticket 2 days ago with no respond.

waiting for an answer please.

thanks

Re: payout not received

Posted: Sun Dec 17, 2017 9:48 pm
by Jebus
I have a similar issue. Who is responsible for support tickets?

Re: payout not received

Posted: Mon Dec 18, 2017 1:52 am
by seovit
i cant get my support ticket to work, password reset does not work

Re: payout not received

Posted: Tue Dec 19, 2017 9:02 am
by tomernkoby
I submitted 2 tickets in the last 5 days, nobody answer yet to me.

Re: payout not received

Posted: Thu Dec 21, 2017 1:15 am
by Paradigm
Hi guys, I'm new here, but I just had a thought about this problem. If you are being paid out in eth, then you may not be getting payments if the gas prohashing is paying is too low. Lately the Ethereum network has been requiring crazy high gas prices. You might be better off avoiding payments in Eth for the time being.

Re: payout not received

Posted: Thu Dec 21, 2017 1:42 pm
by critter
tomernkoby wrote:I have 2 payouts from the 14th and the 15th that subtracted from balance but not sent to my wallet.
I opened ticket 2 days ago with no respond.

waiting for an answer please.

thanks
This has happened to me also on todays payout.. Deducted from my balance shows as paid but it is not showing on the Blockchain Bitcoin Cash.. Would like to have a update on this from someone please