No payout?

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nexuslair
Posts: 1
Joined: Sun Dec 17, 2017 7:52 am

No payout?

Post by nexuslair » Sun Dec 17, 2017 7:58 am

Today there was no payout, my balance is still intact even though I met the minimum. Anyone else with this issue?
ItsAllGoingToPlan
Posts: 3
Joined: Sun Dec 17, 2017 8:22 am

Re: No payout?

Post by ItsAllGoingToPlan » Sun Dec 17, 2017 8:40 am

Same same
LarryMcConville
Posts: 2
Joined: Sun Dec 10, 2017 8:09 pm

Re: No payout?

Post by LarryMcConville » Sun Dec 17, 2017 10:01 am

Ditto
Goshdarnit
Posts: 5
Joined: Sun Dec 17, 2017 10:19 am

Re: No payout?

Post by Goshdarnit » Sun Dec 17, 2017 10:19 am

Same for me.
ItsAllGoingToPlan
Posts: 3
Joined: Sun Dec 17, 2017 8:22 am

Re: No payout?

Post by ItsAllGoingToPlan » Sun Dec 17, 2017 12:28 pm

No response on this yet?
gafunk
Posts: 2
Joined: Sun Dec 17, 2017 12:31 pm

Re: No payout?

Post by gafunk » Sun Dec 17, 2017 12:36 pm

Same here.
ItsAllGoingToPlan
Posts: 3
Joined: Sun Dec 17, 2017 8:22 am

Re: No payout?

Post by ItsAllGoingToPlan » Sun Dec 17, 2017 12:36 pm

You can create a support ticket here.
https://jira.prohashing.com/servicedesk ... 1/create/4
User avatar
Steve Sokolowski
Posts: 4585
Joined: Wed Aug 27, 2014 3:27 pm
Location: State College, PA

Re: No payout?

Post by Steve Sokolowski » Sun Dec 17, 2017 12:51 pm

Please don't submit support tickets until the 24 hour payout window has elapsed.

As the documentation states, payouts are not guaranteed at any specific time of day, but occur sometime before 11:59pm. There is no set time because each coin network processes transactions at different speeds.

In this case, since the entire day hasn't yet elapsed, we appreciate your patience until the payouts are all issued.
Stereotype1
Posts: 6
Joined: Fri Dec 08, 2017 10:23 am

Re: No payout?

Post by Stereotype1 » Sun Dec 17, 2017 1:59 pm

Payout Bitcoin -0.02704783

Payout subtracted from balance but not sent to my wallet.
User avatar
PanaceaIV
Posts: 4
Joined: Tue Oct 03, 2017 3:07 pm

Re: No payout?

Post by PanaceaIV » Sun Dec 17, 2017 2:19 pm

I have also had my balanced reduced without a payout
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