Monero payments policy change

[Steve Sokolowski]

There have been many tickets involving Monero recently, which has prompted a policy change.

The Monero client requires that change from transactions mature for some time before it can be respent. When "send" is used repeatedly, that rate-limits payouts. The new "integrated payment id" type of addresses are not able to be sent with "sendmany," so we can only send a limited number of them per day.

Beginning tomorrow, Monero payments to standard addresses will be sent in one large transaction, and will be guaranteed. Monero payments to "integrated" addresses will be sent on a best-effort basis, and are not guaranteed. Since we can only process a limited number of payments per day due to the way change works in Monero, if you use an "integrated" address, it is possible you will never be paid.

We strongly recommend changing your Monero addresses to standard addresses. Not only will that guarantee your payment, it will also make it more likely that customers using integrated addresses will be able to be paid in the limited amount of time available each day. We will be creating a canned reply that will link to this forum post for users using integrated addresses who submit tickets complaining of nonpayment.