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No Payout since Nov 29

Posted: Mon Dec 04, 2017 12:47 pm
by elanvital
Hello, everything's running fine as far as mining goes but what were once daily payouts are now every few days.

My last payout was Nov 29.

Did I miss a notice about a change in payment scheduling?

Additionally, Payout notifications via SMS stopped Nov 20

Thank you.

Re: No Payout since Nov 29

Posted: Mon Dec 04, 2017 1:13 pm
by AppleMiner
What coin have you not been paid out in?
Is it bitcoin?

Are you not making the minimum payouts? is the coin your payout is in, payout eligible?

Re: No Payout since Nov 29

Posted: Mon Dec 04, 2017 2:50 pm
by elanvital
My settings are correct and have been working well for months on my end without any changes.

Re: No Payout since Nov 29

Posted: Tue Dec 05, 2017 12:25 am
by elanvital
Payout eligible: 0.00816851 (payout within 23:35:28)
Payout threshold: 0.00200000 (lowered from 0.04340933, incurs fee)
Network minimum: 0.00250000
$142.05

Soon?

Please

Re: No Payout since Nov 29

Posted: Tue Dec 05, 2017 12:27 am
by elanvital
Earned Bitcoin 0.00193681 Payout will occur once threshold is exceeded. 12/3/2017
Earned Bitcoin 0.00156415 Payout will occur once threshold is exceeded. 12/2/2017
Earned Bitcoin 0.00172237 Payout will occur once threshold is exceeded. 12/1/2017
Earned Bitcoin 0.00167503 Payout will occur once threshold is exceeded. 11/30/2017
Earned Bitcoin 0.00159203 Payout will occur once threshold is exceeded. 11/29/2017

No payments since 11/29

Re: No Payout since Nov 29

Posted: Tue Dec 05, 2017 12:45 am
by AppleMiner
If it has been over 24 hours I would say definately put a ticket in at the
https://support.prohashing.com support website so there is a tracking and a ticket assigned to investigate your issue.


They should have some information for you within 24 hours.

Re: No Payout since Nov 29

Posted: Tue Dec 05, 2017 10:38 am
by elanvital
Paid out, thank you, but why only $117 out of $155 already mined / earned?

Re: No Payout since Nov 29

Posted: Tue Dec 05, 2017 2:32 pm
by AppleMiner
I would guess the rest went to the network fee as $155 was under the default threshold.
When you select a payout under the minimum threshold you incur the network transfer fee, and on bitcoin they can be as high as $55.

Which is why users are recommended to pick a lower payout coin, like LTC so they can reach minimum network thresholds(like $3 instead of $500+ on BTC) and get free transfers off the pool to their wallets.