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Haven't got 2 payouts!
Posted: Mon Jan 05, 2015 7:29 am
by Alesfatalis
I haven't got 2 Paycoin payouts. In my settings i have the correct address and i am above the threshold. I know 2other people who have the same problem and didn't get any payouts!
Re: Haven't got 2 payouts!
Posted: Mon Jan 05, 2015 9:09 am
by Steve Sokolowski
Hi,
Thanks for the report. I'll ask Chris to look into this issue in a few hours when he wakes up.
-Steve
Re: Haven't got 2 payouts!
Posted: Mon Jan 05, 2015 5:47 pm
by Alesfatalis
Hi Steve,
thanks for the quick answer. Was Chris able to fix the problem?
Re: Haven't got 2 payouts!
Posted: Mon Jan 05, 2015 10:01 pm
by Chris Sokolowski
I apologize for the delay. I traced down the issue to a problem with our payout script. I have fixed the problem, and they money will be paid out once Cryptsy processes the withdrawal and the network confirms it. In a few hours the funds should be in everyone's wallets.
Re: Haven't got 2 payouts!
Posted: Tue Jan 06, 2015 11:20 am
by Red_Dawn
I have the same problem as alesfatalis . days since I'm waiting for my payout . only for me it 's about a number of different coins .
Re: Haven't got 2 payouts!
Posted: Tue Jan 06, 2015 4:43 pm
by Steve Sokolowski
I'll ask Chris to look at this issue too. It may be the same problem. If it is, then Chris will take care of it manually.
We'll be releasing an entirely new trading server on Sunday that will resolve most of these issues. Until then, Chris will make sure that people get paid on schedule.
Re: Haven't got 2 payouts!
Posted: Tue Jan 06, 2015 8:55 pm
by Chris Sokolowski
Hi Red_Dawn. I looked through your balances and a see a few small balances that were not paid. I will make sure that all the possible payouts occur at the payout time in a few hours. However, please remember that even if balances are mature, some payouts may not occur because the payment is too small to be sent over the respective coin network.