Due to the large number of deposits and withdrawals, we are having an issue with Bitcoin wallet. We are in process of fixing the issue related to Bitcoin deposits and withdrawals which will get fixed by 6:00 AM (GMT) 8:00 AM (GMT), 29 August 2017. Unfortunately, we have temporarily disabled all Bitcoin deposits and withdrawals. Once the issue has been fixed members will be able to make deposits and withdrawals again.
There are lots of members that have made deposits and withdrawals but the transactions are not showing in their respective wallet. Please give us some time to fix all the issues with these pending deposits and withdrawals.
We will activate all the suspended accounts on the 30th of August 2017. Once we activate the accounts you will be able to transfer, exchange and deposit to clear your negative balance. Once the negative balance has been cleared you will be able to activate the account yourself.
There are some members that were not aware of the glitch and their accounts also got suspended because we are checking all the accounts manually. Please be patient while we manually check and give access to the accounts. We are not making an accusation that all the accounts that have been suspended have benefited from the website glitch.
Please note that the deposit and withdrawal transactions will be disabled until we fix wallet issues and once we complete the process you will get access to your bitcoin wallet.