Reduced support on Thursday and Friday; updates on progress

[Steve Sokolowski]

With Chris in Canada this week, and there being issues with the system that I need to fix, there will be delays in answering customer support tickets on Thursday and Friday. However, when Saturday arrives, I should have time to address the tickets more quickly. I hope to empty the ticket queue by Sunday night. Until then, I apologize for the reduced support.

Meanwhile, I made two significant fixes tonight. The first fixes an issue where coins that identified blocks by their scrypt proof of work hash, rather than the SHA-256 hash of the header like litecoin does, were not stored in the database. That resolved a lot of missing shares. Second, I added a check so that when a block fails to insert into the database for any reason, shares are still inserted despite the error. There are still a few more block errors, but they will not affect shares and I'll investigate them over the weekend.

Feel free to comment on balances now that shares don't appear to be missing anymore. Chris will be correcting balances tonight again, for hopefully the last time. More detailed reports will come on the weekend.

[platoday]

Will appreciate it if you look into my 8/8/2017 earnings, it was around 40% less compared to the day before that(which itself was maybe 10% or so less compared to the day before!). Thanks

[mycide]

the few hours since you posted it seems to be working a lot better, now the graphics just need to reflect the reality, as long as it shows faulty earnings/ hashrates i suspect you will keep getting new tickets.

Good job anyhows!

[mickeekung]

Thanks for the update. How about relax diff? Any news?

[GregoryGHarding]

any ideas on whats causing the pool to throw "miner using wrong algorithm" errors on shares? i'm still getting those.