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Issues to be investigated soon

Posted: Tue Aug 08, 2017 12:25 pm
by Steve Sokolowski
We plan to investigate the issues with the pool in about 4 hours. Chris is on vacation this week and we apologize for the reduced support.

I confirmed no money is being lost so any balance discrepencies will be credited.

Re: Issues to be investigated soon

Posted: Tue Aug 08, 2017 12:42 pm
by platoday
Hey, my L3+ has a non optimal hash rate for the last couple of hours and I have not received my last payment yet.

Re: Issues to be investigated soon

Posted: Tue Aug 08, 2017 1:05 pm
by BitterCondition
Steve will this include the no payouts... I am still missing a payout from yesterday which should have made it to my wallet in early hours of 8/8/17...
Earned Litecoin 0.91989344 Payout will occur once threshold is exceeded. 8/7/2017... this is what I should have been paid in the early hours on 8/8/17 when you switched to new day... the live balance is frozen at this amount however;

This is what I currently have showing;
Litecoin 3 minutes ago
1.24784201
Payout eligible: 0.91989345
Payout threshold: 0.35000000 (raised from 0.02189137)
Network minimum: 0.00400000
All-time earned: 4.39447385
$57.00

The payout eligible is frozen because it was never sent to my wallet as it should have... and it never reset which is why it is showing the 1.24784201 balance I just posted...

Re: Issues to be investigated soon

Posted: Tue Aug 08, 2017 2:24 pm
by BitterCondition
Thanks guys for getting the payout situation squared away... my counter has reset, the amount went into the wallet and the live balance sections seems to be working fine right now...very much appreciated .....thankyou

Re: Issues to be investigated soon

Posted: Tue Aug 08, 2017 2:51 pm
by jiagvoljid
Any further update on the issue. Looks like payout inserter is still not working as expected (very low payouts even today).

Re: Issues to be investigated soon

Posted: Tue Aug 08, 2017 3:18 pm
by deltasniper73
The current payout for today is very low even though i am at 200-250shares per L3+, im down around 50% of where i should be for a typical day, i dont think the share issue has been resolved by Chris.

Re: Issues to be investigated soon

Posted: Tue Aug 08, 2017 5:01 pm
by Steve Sokolowski
I think we resolved two issues yesterday but they uncovered other issues. I'm continuing to look into this and hope to have more information within two hours.

Re: Issues to be investigated soon

Posted: Tue Aug 08, 2017 5:08 pm
by deltasniper73
great, thank you, Steve

Re: Issues to be investigated soon

Posted: Tue Aug 08, 2017 5:38 pm
by platoday
Appreciate what you're doing!

Re: Issues to be investigated soon

Posted: Tue Aug 08, 2017 6:04 pm
by Jalapan
thx, still underperforming with about 50%