Page 1 of 1

Forfeited Balance?

Posted: Sun Apr 30, 2017 12:46 am
by JoeTheMiner
Hi,

I have been using my rental bot using NiceHash and Prohashing that I wrote and have been a loyal Prohashing member since almost the very beginning of this pool. I noticed just now that the earnings I made today are now showing as forfeit? Not for sure what is going on but that is extremely unfair to me as my hashing is 100% legitimate. I have turned off all mining until this gets fixed as I am losing money. I solved a block of Bitconnect Coin today which was over $87 worth and so I don't understand how I would be seen as withholding shares when the pool earned more than I did. Please let me know. There is obviously a bug somewhere in the code that calculates this. I don't understand this forfeiting feature as it seems like it can only hurt people who don't check their mining earnings as often as I do. Has the pool been having problems with fake miners or something or why has this been introduced? It seems to be causing a lot of havoc. Can you please look into this issue and restore my balance I earned?

Thank you for your help,
Joseph

Re: Forfeited Balance?

Posted: Sun Apr 30, 2017 1:02 am
by JoeTheMiner
I noticed now that it is showing it as earned instead of forfeit.

Re: Forfeited Balance?

Posted: Sun Apr 30, 2017 1:29 am
by Chris Sokolowski
Yes, that was an error in the site and has been reversed for all users. I apologize for the issue.

Re: Forfeited Balance?

Posted: Sun Apr 30, 2017 1:41 am
by JoeTheMiner
Chris Sokolowski wrote:Yes, that was an error in the site and has been reversed for all users. I apologize for the issue.
No problem Chris, I appreciate the quick support!

Re: Forfeited Balance?

Posted: Thu Jun 01, 2017 11:37 pm
by ser649
I brought the coins in the purse, and somehow they were lost! How now to return them? and why were they lost?
Florincoin -249.15135093 Forfeited balance