There was an outage for two hours on Friday morning reported by customers. After some investigation, we determined that there were no system errors and the system resumed working as soon as connectivity was restored. The problem was ISP downtime for an unknown reason.
On Monday, we're going to call the ISP and request an explanation for the downtime. Meanwhile, the pool is making enough money now that I'm going to work with Chris in obtaining a backup connection that will remain idle most of the time, except for these periods that happen once every few months when the ISP cuts out. With the pool earning miners over $2k/day, two hours of downtime per month would be worth this secondary connection.
We apologize for this outage and hope to make service even more reliable in the future by eliminating as many upstream connectivity issues as possible!
Outage on Friday morning
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The News forum is only for updates about the Prohashing pool.
Replies to posts in this forum should be related to the news being announced. If you need support on another issue, please post in the forum related to that topic or seek one of the official support options listed in the top right corner of the forums page or on prohashing.com/about.
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Steve Sokolowski
- Posts: 4585
- Joined: Wed Aug 27, 2014 3:27 pm
- Location: State College, PA