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Re: Payouts not Executing

Posted: Tue Oct 04, 2016 8:05 am
by dronKZ
no payment 2 days, Litecoin

Re: Payouts not Executing

Posted: Tue Oct 04, 2016 8:25 am
by gaanthony
Same here. No payout past two days for LTC.

Re: Payouts not Executing

Posted: Tue Oct 04, 2016 11:42 am
by Chris Sokolowski
Hi. I'm working on getting LTC to you as soon as possible. C-CEX is having issues with its two-factor authentication, and because of that I can't process the withdrawal from them to get the necessary LTC. I'm going to try to buy it from another exchange to get it to you while C-CEX resolves its issues.

Re: Payouts not Executing

Posted: Tue Oct 04, 2016 12:06 pm
by Chris Sokolowski
LTC payouts have been sent. Thanks for your patience.

Re: Payouts not Executing

Posted: Thu Oct 06, 2016 9:43 am
by Chris Sokolowski
I am working on upgrading the Ethereum client right now, so payouts in ETH will be delayed a few hours.

Re: Payouts not Executing

Posted: Sat Oct 08, 2016 7:18 am
by dronKZ
опять нет выплат(((

Re: Payouts not Executing

Posted: Sat Oct 08, 2016 3:22 pm
by Chris Sokolowski
dronKZ wrote:опять нет выплат(((
Hi,

Payments occur sometime in the morning in the Eastern time zone. We don't guarantee an exact payout time because we can't control how quickly exchanges send withdrawals and how fast those withdrawals get confirmations. You said that there were no payments at 7AM, which is well within the normal range of times when daily payouts are sent. The payouts were automatically sent shortly after you posted your comment.

Re: Payouts not Executing

Posted: Sun Oct 09, 2016 12:10 pm
by dronKZ
Chris Sokolowski wrote:
dronKZ wrote:опять нет выплат(((
Hi,

Payments occur sometime in the morning in the Eastern time zone. We don't guarantee an exact payout time because we can't control how quickly exchanges send withdrawals and how fast those withdrawals get confirmations. You said that there were no payments at 7AM, which is well within the normal range of times when daily payouts are sent. The payouts were automatically sent shortly after you posted your comment.

yes right)))

Re: Payouts not Executing

Posted: Mon Oct 10, 2016 8:45 pm
by CritterDog
Potcoin did not pay out today. My Bitcoin paid no problem. Maybe Potcoin needs a re-set or something? Thanks

Re: Payouts not Executing

Posted: Tue Oct 11, 2016 2:29 am
by Chris Sokolowski
I don't know why Potcoin failed to withdrawal from Cryptopia, but the withdrawal succeeded today. The payout for both today and yesterday will go out shortly.