Prohashing Mining Pool Forums

Having this problem right now, today.

Bigdaddy69 wrote:Having this problem right now, today.

There have been a few support tickets about this issue, but we are overloaded with tickets at the moment. We're working as quickly as possible and will post an update once we know more.

Steve, I figured it out. I was missing a payout address in one of the coins. Once I added it issue went away. TY for the response.

Bigdaddy69 wrote:Steve, I figured it out. I was missing a payout address in one of the coins. Once I added it issue went away. TY for the response.

I'm glad to hear that! A while back, Chris ran some code to add null payout addresses to all coins that had balances to reduce our liabilities to customers. Now, customers are required to save all addresses every time, so that we can pay everyone out fully as much as possible.

привет почему я не могу добавлять монеты и менять кошелёк ???

maloi wrote:привет почему я не могу добавлять монеты и менять кошелёк ???

translation....hello, why can't i add coins and change wallet ???

Answer: вам нужен адрес кошелька, введенный для каждой монеты на странице настроек. Если какой-либо из них оставлен пустым, вы не можете изменять или сохранять новые изменения до тех пор, пока они либо не имеют кошельков, ни введенных, ни отданных в пул (потерянных), чтобы удалить эту монету с пустым кошельком для продолжения.
translation....you need a wallet address entered for every coin you have on the settings page. If any are left blank then you cannot modify or save new changes until they either all have wallets entered or are given away to the pool (forfeited) to remove that coin with the blank wallet to proceed.


Answer: Кроме того, он близок к концу года, если вам больше 600 долларов, вам нужно будет убедиться, что документы заполнены и поданы в пул для целей налогообложения, поэтому платежи не задерживаются.
translation....Also, it is close to the end of the year, if you are over $600 you will need to make sure the paperwork is filled out and on file with the pool for tax purposes so no payments are delayed.

I cant change anything in settings, would like to change addresses and all grey cant save

valta4065 wrote:I cant change anything in settings, would like to change addresses and all grey cant save

Please submit a support ticket and we'll be glad to help.

While we want to be as welcoming as possible for everyone, this is a case where I need to say that we won't be able to allow you to continue posting here if you do not submit a support ticket. You've requested help many times on the forums, and were told to submit support tickets, and have not submitted a ticket so that we can obtain information actually resolve the issue. We need more information to resolve your issue. I'll wait a day for you to submit a ticket, but after that I'm going to have to delete this and future posts until you start using the support system, where we can help you.