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Re: Chris to make share corrections

Posted: Fri Mar 02, 2018 3:11 pm
by Foxx
Foxx wrote:
Steve Sokolowski wrote:
Foxx wrote:looking at my 'worker history' today, i see that all miners were conneted all day and humming along at their expected hashing rate. however, my earnings are not what they should be at this time of day. please investigate and correct. thank you.
Could you submit a support ticket about this issue? We need to know more information, like the exact timeframe of the issue.
sure, i will submit a ticket but.... what does today comprise of? from when you started counting the total hash rate for today would be my guess.
ugh. i have to create an account at Atlassian to submit a support ticket? :sigh: more hoops to jump through just to try and help a small outfit out. i don't know how much more i can take at this point.

too many problems. I want to help keep hashing power decentralized but..... i may have to start to look for another small operation. love you guys, you try very hard.

Re: Chris to make share corrections

Posted: Fri Mar 02, 2018 3:20 pm
by Steve Sokolowski
All you have to do is to enter your E-Mail address and sign up. The purpose of a ticket is to make sure that it can be assigned to the person who is most qualified to answer the question, and tracked to ensure it is actually answered.

In regards to the people who were inconvenienced by the share corrections, we should have an announcement shortly that might be pleasing to them.