Re: Support ticket backlog
Posted: Thu Feb 08, 2018 5:26 pm
A) Quoting Steve from above "In regards to your ticket, I told you in the ticket that because you threatened legal action, I cannot comment further on the issue at this time. We will get back to you when we have additional information." is not true. Aka, a lie. Unless I am overlooking, this statement was never said in any open ticket on my account. Please let me know what ticket so I can eat these words.
B) GregG's Due to A) your statement is also false. In fact Steve has kindly stated that he has closed 150 tickets today alone so a little push has been good for his business. We all appreciate that I am sure.
C) I am not threatening anyone. I am merely stating the obvious chain of events. I will continue to request my ticket from mid December to be resolved.
In conclusion , Some weak people will bend over the barrel and take it. I am not one of those people.
I will be one of your greatest cheerleaders once the $50 has been settled. Hopefully you can prove that it was a fault on my end and I will owe PH an apology. In fact I have thought all along that as soon at it is settled I will make a donation. I am confident that it is not my fault.
Apology accepted and thank you for that. I know you are tuff fellows as we are both fellow poles and can take the pressure. Only the strong survive. We are closer than you think. One great friend was your professor and another great friend corrected/checked your work via patented algorithms.
Peace
B) GregG's Due to A) your statement is also false. In fact Steve has kindly stated that he has closed 150 tickets today alone so a little push has been good for his business. We all appreciate that I am sure.
C) I am not threatening anyone. I am merely stating the obvious chain of events. I will continue to request my ticket from mid December to be resolved.
In conclusion , Some weak people will bend over the barrel and take it. I am not one of those people.
I will be one of your greatest cheerleaders once the $50 has been settled. Hopefully you can prove that it was a fault on my end and I will owe PH an apology. In fact I have thought all along that as soon at it is settled I will make a donation. I am confident that it is not my fault.
Apology accepted and thank you for that. I know you are tuff fellows as we are both fellow poles and can take the pressure. Only the strong survive. We are closer than you think. One great friend was your professor and another great friend corrected/checked your work via patented algorithms.
Peace