Re: No payout recieved opened ticket but still no response
Posted: Tue Jan 09, 2018 5:09 pm
The last paragraph of Steve's original post in this message: viewtopic.php?f=4&t=3094
The most trusted, professional, and profitable mining pool.
http://forum.prohashing.com/
There was no Monero fork so it should not be impacted and that statement certainly does not pertain to Monero or the situation described in this thread either.AppleMiner wrote:The last paragraph of Steve's original post in this message: viewtopic.php?f=4&t=3094
Update: Christopher S. updated my ticket and resolved the issue. I have recieved my two missing Monero payments and have resumed mining with Prohashing.babymine wrote:Update-- as of today I am missing a 2nd Monero Paymentbabymine wrote:Same problem here. Missing Monero payment since 1/4/18. Created ticket UST-2910 on 1/5/18 and no response at all. I wonder does prohashing even have support personnel?
They must be making money but can't even have someone acknowledge the tickets...
1st Missing Payout - 1/4/18
2nd Missing Payout - 1/9/18
No response to support tickets or emails. Clearly Prohashing does not care about customer support..