Haven't got 2 payouts!

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Alesfatalis
Posts: 2
Joined: Mon Jan 05, 2015 7:25 am

Haven't got 2 payouts!

Post by Alesfatalis » Mon Jan 05, 2015 7:29 am

I haven't got 2 Paycoin payouts. In my settings i have the correct address and i am above the threshold. I know 2other people who have the same problem and didn't get any payouts!
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Steve Sokolowski
Posts: 4585
Joined: Wed Aug 27, 2014 3:27 pm
Location: State College, PA

Re: Haven't got 2 payouts!

Post by Steve Sokolowski » Mon Jan 05, 2015 9:09 am

Hi,

Thanks for the report. I'll ask Chris to look into this issue in a few hours when he wakes up.

-Steve
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Alesfatalis
Posts: 2
Joined: Mon Jan 05, 2015 7:25 am

Re: Haven't got 2 payouts!

Post by Alesfatalis » Mon Jan 05, 2015 5:47 pm

Hi Steve,

thanks for the quick answer. Was Chris able to fix the problem?
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Chris Sokolowski
Site Admin
Posts: 945
Joined: Wed Aug 27, 2014 12:47 pm
Location: State College, PA

Re: Haven't got 2 payouts!

Post by Chris Sokolowski » Mon Jan 05, 2015 10:01 pm

I apologize for the delay. I traced down the issue to a problem with our payout script. I have fixed the problem, and they money will be paid out once Cryptsy processes the withdrawal and the network confirms it. In a few hours the funds should be in everyone's wallets.
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Red_Dawn
Posts: 1
Joined: Tue Jan 06, 2015 11:14 am

Re: Haven't got 2 payouts!

Post by Red_Dawn » Tue Jan 06, 2015 11:20 am

I have the same problem as alesfatalis . days since I'm waiting for my payout . only for me it 's about a number of different coins .
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Steve Sokolowski
Posts: 4585
Joined: Wed Aug 27, 2014 3:27 pm
Location: State College, PA

Re: Haven't got 2 payouts!

Post by Steve Sokolowski » Tue Jan 06, 2015 4:43 pm

I'll ask Chris to look at this issue too. It may be the same problem. If it is, then Chris will take care of it manually.

We'll be releasing an entirely new trading server on Sunday that will resolve most of these issues. Until then, Chris will make sure that people get paid on schedule.
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Chris Sokolowski
Site Admin
Posts: 945
Joined: Wed Aug 27, 2014 12:47 pm
Location: State College, PA

Re: Haven't got 2 payouts!

Post by Chris Sokolowski » Tue Jan 06, 2015 8:55 pm

Hi Red_Dawn. I looked through your balances and a see a few small balances that were not paid. I will make sure that all the possible payouts occur at the payout time in a few hours. However, please remember that even if balances are mature, some payouts may not occur because the payment is too small to be sent over the respective coin network.
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